Salon Manager

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Job Description

Company: Enrich Beauty Location: Gujarat (On-site) Designation: Salon Manager / Business Manager About the Company Enrich operates with the belief that “Love begins with you,” which reflects in its culture and customer relationships. With 100+ stores across cities like Mumbai, Pune, Ahmedabad, Surat, Vadodara, Gandhinagar, Bangalore, and Indore, Enrich continues to expand rapidly. The brand has been recognized with awards such as Best HR Practice of the Year, Best Salon in Digital Marketing, Regional Retailer of the Year, and IT Impact Award. Enrich is committed to delivering exceptional service and ensuring high customer satisfaction. Experience & Qualification • Experience: Minimum 5+ years in a managerial role • Qualification: Graduate or MBA • Preferred Industry: Retail, Telecom, Hospitality, Customer Service, or Salon Industry Key Responsibilities • Oversee daily salon operations including staff scheduling, inventory, and customer service • Lead and motivate the team to achieve performance targets and maintain service standards • Ensure salon hygiene, cleanliness, and compliance with safety regulations • Plan and execute marketing and promotional activities to drive business growth • Handle customer queries, feedback, and complaints effectively • Conduct team meetings and training sessions for continuous development • Track and analyze performance metrics and share reports with management • Stay updated with industry trends and implement new services and techniques Core Responsibilities • Ensure guest satisfaction and resolve complaints • Team management including motivation and conflict resolution • Inventory management (retail and consumption) • Achieve revenue targets and drive salon performance • Maintain salon hygiene and upkeep • Manage billing and basic accounting operations • Optimize capacity, assets, and resources • Focus on profitability and business growth Desired Candidate Profile • Strong communication skills • Good retail background • Presentable and confident personality Contact Details Interested candidates can share their resume or contact: 84337 18223

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