Salon Manager

Key Responsibilities:

• Supervise and manage daily salon operations, including staff scheduling, inventory management,

and customer service.

• Lead and motivate the salon team to meet and exceed performance goals and service standards.

• Ensure the salon environment is clean, organized, and compliant with health and safety regulations.

• Develop and implement marketing and promotional strategies to attract new clients and retain

existing ones.

• Handle customer inquiries, feedback, and complaints professionally and promptly.

• Conduct regular staff meetings and training sessions to maintain high levels of performance and

professional development.

• Monitor and analyse salon performance metrics, preparing regular reports for senior management.

• Stay updated with industry trends and incorporate new techniques and services to keep the salon

competitive.

Desired Candidate-

Should have good communication skills and strong retail background with good Presentability

Role:

• Guest Service Satisfaction & complaint resolution

• Team Management (Eg : Motivation, Conflict Resolution)

• Inventory Management (Retail & Consumption)

• Salon Top Line Numbers (Revenue Target)

• Salon Hygiene, upkeep & Maintenance

• Accounting & Billing Operations

• Capacity, Assets & resource optimization

• Bottom line focus (profitability)