Salon Manager

Oversee daily salon operations and ensure smooth workflow. Lead, motivate, and manage the salon team. Achieve monthly revenue and service targets. Deliver an exceptional customer experience and resolve client concerns professionally. Monitor appointments, walk-ins, and staff scheduling. Upsell salon services, memberships, and retail products. Maintain premium hygiene, cleanliness, and salon presentation standards. Track inventory, stock levels, and place orders when required. Ensure staff follows SOPs, grooming standards, and customer service protocols. Recruit, train, and evaluate team performance. Handle cash, billing, daily sales reports, and end-of-day closing. Coordinate social media content shoots and promotional activities. Encourage Google reviews and maintain the salon's online reputation