Front desk manager

Role Objective:

To provide outstanding customer service at the salon front desk by managing appointments,

assisting walk-in clients, handling billing operations, and contributing to business growth

through service and product upselling.

Key Responsibilities:

1. Customer Service

2. Appointment Management

3. Billing & Cash Handling

4. Administrative Support

5. Sales & Upselling

Required Skills:

• Good communication skills

• Friendly and professional personality

• Good customer service skills

• Strong multitasking ability

• Time management skills

• Basic computer knowledge

• Sales and upselling ability

The ideal candidate should:

• Enjoy interacting with customers.

• Have a positive attitude.

• Be organized and detail-oriented.

• Be comfortable handling billing and cash.

• Be willing to work flexible shifts.

• Be motivated to achieve sales targets and provide an excellent customer experience.